Terms & Conditions
Last updated: October 2026
These Terms & Conditions apply to services provided by Nourish & Harmony Therapy Ltd, a paediatric Occupational Therapy service providing support to children, young people, families, schools and educational settings.
By engaging Nourish & Harmony Therapy to provide Occupational Therapy services, you agree to the terms outlined below.
Our Services
We provide paediatric Occupational Therapy services which may include assessment, observation, consultation, individual or small-group intervention, advice and recommendations, environmental and activity adaptations, staff training, liaison with families and professionals, and written reports.
Services may be provided within schools, educational settings, family homes or other agreed environments, depending on the purpose of the Occupational Therapy involvement.
Appointments & School Visits
Appointments will be arranged in advance with the parent/carer, school or commissioning organisation. For school-based visits, the school is responsible for providing suitable access to the child or young person and, where required, an appropriate space for the session or assessment.
Fees and Payment
Professional Practice
Our services are provided in accordance with professional standards and within the Occupational Therapist’s scope of practice. Assessment findings and recommendations are based on the information available at the time and professional clinical reasoning. Occupational Therapy cannot guarantee a particular outcome or rate of progress.
Fees will be communicated and agreed before services are provided. The agreed fee may vary according to the service required (e.g. assessment, intervention, consultation, training or report writing). Any additional costs, including travel or additional professional time where applicable, will be communicated in advance. Payment arrangements and invoicing terms will be confirmed when the service is agreed.
Consent and Involvement
Cancellations
If an appointment needs to be cancelled or rearranged, please provide as much notice as possible.
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More than 48 hours’ notice: no cancellation fee.
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Between 24 and 48 hours’ notice: 50% of the session fee may be charged.
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Less than 24 hours’ notice or non-attendance: the full session fee may be charged.
Cancellation fees may be waived at our discretion in exceptional circumstances. Different arrangements may apply for school contracts, which will be agreed in the service agreement or quotation.
Appropriate consent will be obtained before assessment or intervention is undertaken. Children and young people will be involved in decisions about their Occupational Therapy support wherever appropriate, taking into account their age, understanding and individual communication needs.
Safeguarding
The welfare and safety of children and young people are paramount. If information is disclosed or concerns arise that a child, young person or another individual may be at risk of harm, we may need to share relevant information with appropriate safeguarding professionals or statutory services in accordance with our legal and professional responsibilities.
Reports and Documentation
Working With Schools and Other Professionals
Where a written report or other documentation is included within a service, the scope and expected timeframe will be discussed in advance. Additional reports, letters or meetings requested outside the agreed service may incur an additional fee.
Confidentiality and Information Sharing
Information shared with us will be treated confidentially and handled in accordance with data protection requirements. Information may be shared with parents/carers, schools or other professionals with relevant consent and where this supports the child or young person’s care. In some circumstances, information may need to be shared without consent where there is a legal obligation or a safeguarding concern. See our Privacy Policy for more information.
Occupational Therapy often involves collaborative working with families, teachers, SENCOs and other professionals. Where appropriate and with relevant consent, information and recommendations may be shared to promote consistent and meaningful support. We are not responsible for how recommendations are implemented by third parties once they have been communicated.
Website Information
The information on this website is for general informational purposes and should not be considered a substitute for an individual Occupational Therapy assessment or personalised professional advice.
Intellectual Property
The content and original materials on this website are owned by Nourish & Harmony Therapy and may not be reproduced or used commercially without prior permission. Resources provided as part of Occupational Therapy intervention may be used for their intended purpose in supporting the relevant child or young person.
Complaints and Changes
If you have a concern about our service, please contact us so we can discuss and, where possible, resolve the matter. These Terms & Conditions may be updated from time to time. The latest version will be published on this website with the date of the most recent update.
