Privacy Policy
Last updated: October 2026
Nourish & Harmony Therapy Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us or access our Occupational Therapy services.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
Who we are
Who we are
Who we are
Who we are
Who we are
Nourish & Harmony Therapy Ltd provides paediatric Occupational Therapy services supporting children, young people, families, schools and educational settings.
For questions about how your personal information is handled, please contact:
Email: info@nourishandharmonytherapy.co.uk
Website: www.nourishandharmonytherapy.co.uk
Location: Bromley, Beckenham and surrounding areas.
Information We Collect
Sharing Information and Data Security
We do not sell personal information.
Information may be shared with parents, carers, schools, healthcare professionals or other relevant organisations where there is an appropriate lawful basis and a legitimate need to share it.
Information may also be disclosed where required by law or where necessary to address safeguarding concerns.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Service providers supporting our website, communications and business administration may process information on our behalf under appropriate arrangements.
Depending on your enquiry or the services provided, we may collect:
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Names, email addresses, telephone numbers and contact details.
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Information provided through website enquiries, emails or telephone conversations.
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Information about children and young people, including their age, developmental history, functional abilities and support needs.
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Relevant health, educational and assessment information required for Occupational Therapy services.
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Information provided by parents, carers, schools or other professionals.
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Website usage information collected through cookies and similar technologies.
We aim to collect only information that is relevant and necessary for the purpose for which it is required.
How We Use Your Information
We may use personal information to:
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Respond to enquiries and communicate with families, schools and professionals.
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Arrange and provide Occupational Therapy assessments, consultations and interventions.
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Prepare reports, recommendations and individualised support plans.
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Liaise with relevant professionals where appropriate and lawful.
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Maintain professional records and manage appointments.
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Manage invoicing, administration and business records.
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Meet legal, regulatory, professional and safeguarding obligations.
Retention of Information
We retain personal information only for as long as necessary for the purposes for which it was collected and to meet applicable legal, professional and regulatory requirements.
Clinical records, enquiry information and financial records may have different retention periods.
When information is no longer required, it will be securely deleted, destroyed or anonymised in accordance with our retention arrangements.
Your Data Protection Rights
Depending on the circumstances and applicable law, you may have the right to:
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Request access to your personal information.
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Request correction of inaccurate information.
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Request erasure of information.
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Request restriction of processing.
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Object to certain uses of your information.
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Request data portability.
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Withdraw consent where processing relies on consent.
These rights are not absolute and may be subject to legal exceptions.
To make a request, please contact us using the email address below.
Legal Basis for Processing Information
We process personal information only where there is an appropriate lawful basis under UK data protection legislation.
Depending on the circumstances, this may include:
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Contract: where processing is necessary to provide agreed services or take steps towards an agreement.
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Legitimate interests: where necessary to respond to enquiries or administer our business, provided these interests do not override individuals' rights.
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Legal obligation: where information must be processed to meet applicable legal requirements.
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Consent: where consent is the appropriate lawful basis for a particular activity.
Health information and other special category data require an additional legal condition under Article 9 of the UK GDPR. The applicable condition will be identified according to the service, professional responsibilities and circumstances.
Children's and Young People's Information
We recognise the importance of protecting children's and young people's personal information.
Information will be collected and used only where appropriate and necessary for the provision of services or another lawful purpose.
We will consider the child's age, understanding and capacity when seeking consent or involving them in decisions about their information.
Parents, carers and relevant professionals will be involved where appropriate, while respecting the child's rights, confidentiality and best interests.
Cookies and Website Use
Our website is hosted using Wix and may use cookies and similar technologies to support website functionality, security and visitor experience.
Some cookies may be essential for the website to function. Other cookies, including analytics or marketing cookies where used, may require your consent.
Further information about cookies and available preferences should be provided through the website's cookie settings or Cookie Policy.
Contact and Complaints
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Nourish & Harmony Therapy Ltd
Email: info@nourishandharmonytherapy.co.uk
If you are unhappy with how your personal information has been handled, you can also raise a concern with the Information Commissioner's Office (ICO).
Website: www.ico.org.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices or legal requirements.
The most recent version will be available on our website, with the date of the latest update displayed at the top of the page.